1. Contact
Email support@get-creative.co. Tell ALDEN MORRIS ENTERPRISES LLC what happened and which device you use. A screenshot helps.
2. Cancel a subscription
If you subscribe in Sky Chase, you pay the store you downloaded it from, and you cancel the subscription there. Deleting the app does not cancel it.
- iPhone or iPad. Open Settings, tap your name, then tap Subscriptions. Apple's steps: support.apple.com/en-us/118428
If you cancel a paid subscription, you keep access until the end of the period you already paid for.
3. Refunds
You pay the store for Sky Chase and for anything you buy in it, so you ask the store for a refund.
- App Store. How to ask Apple: support.apple.com/en-us/118223
If something went wrong with a purchase, you can also write to support@get-creative.co.
4. Delete your account
If you have an account in Sky Chase, you can have it deleted at any time.
- In the app. Where Sky Chase offers it, delete your account in the app itself.
- By email. Write to support@get-creative.co from the email address you use in Sky Chase, with the subject "Delete my account".
ALDEN MORRIS ENTERPRISES LLC then deletes your account and the data linked to it, and confirms by email when that is done. Records of a purchase that Apple or Google keep stay with them, under their own privacy policies. Anything the law requires ALDEN MORRIS ENTERPRISES LLC to keep, such as tax records, is kept only as long as the law requires.
5. Privacy
This website's privacy policy and terms of use cover this website.